can handle multiple things coming your way at the same time
present and share information in a way that your audience can easily understand, whether they are new hires or senior leaders
can identify process gaps and work across departments to find solutions
have solid organizational skills
lead intentionally and motivate others
Build problem-solving content
Help develop a community of Opus advocates
Clearly measure KPIs and pacing goals
Focus on community driven product adoption
Update FAQs, threads, and documentations etc.
Provide community support by building tutorials and articles
Document and analyze the community feedback in a structured way and suggest measures to best serve our community
Attend meetups, community events etc. as applicable, present Opus
minimum of 1 year of people management experience
minimum of 1 year experience where you accomplished strategy for community forums in a business environment
knowledge of digital platforms, trends, and innovations in the creator community space
research skills, including the ability to interpret insights and data then translate that data into relevant results
success in delivering transformational change in a diverse operating environment with the ability to show enthusiasm and encourage
peers to view change positively
strong values, contributing to a culture that values diversity in the workplace
experience leading by example and motivating teams and individuals to a high level of achievement and to reach their full potential
game, entertainment, or technology industry experience is helpful
This is an on-site opportunity in Lahore, Pakistan.
This opportunity does not cater to third-party, recruiters, remote or freelancers.
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We are #Opus and we strive to inspire the world to create and experience interactive content on a scale like never before. Our unique proprietary technology turns literary text into living breathing metaverses within the blink of an eye. As a company, we value creativity, pioneering, passion, determination, learning, and teamwork. We mean things like acting with curiosity, speaking up with original ideas, and committing to each other as one team.
And we want you to join us!
We're hiring an Community Operations Manager, reporting directly to the CEO while working with the executive team.
You will be an early employee of Opus' Creator Experience (CE) team. You will make Opus known for caring for its creators. We're creators helping creator - whenever, wherever, and however they need us!
The Community Operations Manager has experience managing multiple community channels including Opus community forums, social support, and the Opus Help website.
This role is for you, if you:
You will be responsible for:
If you're interested you'll need these skills or experiences: