Community Manager


    We are #Opus and we strive to inspire the world to create and experience interactive content on a scale like never before. Our unique proprietary technology turns literary text into living breathing metaverses within the blink of an eye. As a company, we value creativity, pioneering, passion, determination, learning, and teamwork. We mean things like acting with curiosity, speaking up with original ideas, and committing to each other as one team.

    And we want you to join us!

    We're hiring an Community Operations Manager, reporting directly to the CEO while working with the executive team.

    You will be an early employee of Opus' Creator Experience (CE) team. You will make Opus known for caring for its creators. We're creators helping creator - whenever, wherever, and however they need us!

    The Community Operations Manager has experience managing multiple community channels including Opus community forums, social support, and the Opus Help website.

    This role is for you, if you:

    • can handle multiple things coming your way at the same time

    • present and share information in a way that your audience can easily understand, whether they are new hires or senior leaders

    • can identify process gaps and work across departments to find solutions

    • have solid organizational skills

    • lead intentionally and motivate others

    You will be responsible for:

    • marketing activities

    • Build problem-solving content

    • Help develop a community of Opus advocates

    • Clearly measure KPIs and pacing goals

    • Focus on community driven product adoption

    • Update FAQs, threads, and documentations etc.

    • Provide community support by building tutorials and articles

    • Document and analyze the community feedback in a structured way and suggest measures to best serve our community

    • Attend meetups, community events etc. as applicable, present Opus

    If you're interested you'll need these skills or experiences:

    • minimum of 1 year of people management experience

    • minimum of 1 year experience where you accomplished strategy for community forums in a business environment

    • knowledge of digital platforms, trends, and innovations in the creator community space

    • research skills, including the ability to interpret insights and data then translate that data into relevant results

    • success in delivering transformational change in a diverse operating environment with the ability to show enthusiasm and encourage 

    • peers to view change positively

    • strong values, contributing to a culture that values diversity in the workplace

    • experience leading by example and motivating teams and individuals to a high level of achievement and to reach their full potential

    • game, entertainment, or technology industry experience is helpful


    • This is an on-site opportunity in Lahore, Pakistan.

    • This opportunity does not cater to third-party, recruiters, remote or freelancers.

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